Getting Started

We are glad that you have chosen WestHost to be your Reseller Hosting provider. In order to make your transition to WestHost as smooth as possible, we've created a number of resources that will give you the answers to any questions that may arise as you are setting up, developing, and promoting your Web site:

• Logging in to Your Server Manager
• Create Accounts
• Logging in to Your Site Manager
• Setting up Your E-mail
• Transferring/Uploading Your Files
• Changing Your DNS (Domain Name Servers)
• Changing Your Password
• Getting Help
• And much more

Server Management

WestHost's Server Manager (server control panel), is at the center of your server management and maintenance. It has been designed to give complete control to you, the client. Some of the features include the ability for you to:

• Managing server partitions utilized by Server Manager
• Creating and managing accounts (sites) and service parameters
• Administering accounts with the ability to view domain names
• Generating, viewing, and scheduling reports on servers, accounts, etc
• And much more

Site Management

WestHost's Site Manager (individual web site control panel), is at the center of your site management and maintenance. It has been designed to give complete control to you, the client. Some of the features include the ability for you to:

• Set up e-mail user accounts
• Set up FTP user accounts
• View statistics for disk space and bandwidth usage
• Install/modify applications
• Manage the accounts Domains and DNS Records
• Make changes to your site with File Manager
• And much more

Account Management

The Account Management sections can help you maintain your account contact and billing information, securely make payments online, and upgrade your services on your account.

• Update Account Contact Information
• Update Credit Card Information
• Make a Payment Online
• Upgrade Account Size
• Add Reseller License
• Purchase Additional Bandwidth
• Purchase Additional Space
• Purchase Additional VPSs
• Setup Custom DNS Name Servers
• Purchase Miva Merchant Licenses
• Manage WestHost Affiliate Program
• Request help with custom programming, script installation, or other special needs
• Request help with custom web design
• Reset a lost password
• Billing FAQ
• And much more

WestHost Support Videos

We have created many step-by-step video tutorials to help walk you through the process of many different support topics. Below is a list of some of the videos that may be applicable to your account.

• Setting Up New E-mail/FTP User Accounts in Site Manager
• Accessing Your E-mail With Outlook Express
• Accessing Your E-mail With Thunderbird
• SPAM Protection
• Accessing Your Web Site With FileZilla
• Accessing Your Web Site With SmartFTP
• Using Your File Manager
• Adding Secondary Domains To Your Account in Site Manager
• Web Site Creator Business Edition Pro