Contact Technical Support
There is currently an outage at WestHost that may affect your Web site. We are aware of the outage and are working hard to correct the problem. Please carefully read the information below to see if the technical difficulties that you are experiencing may be a result of the outage.
Affected System(s): SLC maintenance
Fix ETA: See Below
Maintenance Window: 08:00 - 13:00 GMT
Date: 25-Oct 2014
This will affect all traffic for servers and services in our Salt Lake City datacenter.
Maintenance is being carried out by a 3rd party provider and during this period we will be switching fibers on one of the paths leaving our Salt Lake City datacenter. This will cause a very brief period of packet loss and latency whilst routes on that path reconverge.
We apologize for any inconvenience caused.
Our IN-HOUSE support staff is available 24 hours a day, 7 days a week via toll free phone or e-mail. Choose from one of the below methods to contact us. We realize there are many occasions where you will need to communicate with us directly. Our preferred support medium is e-mail, since it provides a documented communication log, and the opportunity to send and receive links and files. The more information you can provide up front, such as your domain name, detail of error, user name and password, etc., the better and faster we can help you.
NOTE: If you are not a current client, please refer to our main corporate Web site contact page for general and sales related questions.
Complete the following form to contact us and your issue will automatically be assigned a tracking number. If you are not a current client, please refer to our main corporate Web site contact page for general and sales related questions.
If you have a question or need help, you can take advantage of immediate assistance with the Live Chat. Simply click the image to the left to contact a WestHost representative.
|Traditional Contact Methods
517 W. 100 N.
Providence, UT 84332
(800) 222-2165 Toll Free
+01 (435) 755-3433 International
(435) 755-3449 FAX